Privacy Policy

IZZA Hotel Privacy Policy Last updated: 28 Aug 2023

Introduction

At IZZA, owned by Neon Property Morocco SARL, we value the trust our guests place in us. This Privacy Policy outlines how we collect, use, and protect your personal information. By visiting our hotel, using our services, or accessing our website, you agree to the practices described in this policy.

1. Data Collection

We collect personal data from various sources, including: Direct interactions: Reservations, feedback, inquiries, and other communications. Automated technologies: When you visit our website or use our online services. Third parties: Travel agencies, booking platforms, and other partners.

2. Types of Data Collected

Personal details: Name, address, contact details. Financial details: Payment methods, transaction details. Stay details: Reservation dates, preferences, feedback. Technical data: IP address, browser type, location data.

3. Use of Personal Data

We use your data to: Provide and improve our services. Process transactions and reservations. Communicate with you. Ensure the security of our premises and online platforms. Comply with legal obligations

4. Disclosure of Personal Data:

Your personal data may be shared with Affiliates and Partners: Including third-party service providers who assist in our operations. Legal and Regulatory Bodies: When required by law or in response to legal processes. Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Cookies & Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse traffic, and for advertising purposes. You can manage your cookie preferences through your browser settings.

6. User Choices

You have the right to:

• Request access to your personal data.
• Ask for corrections or deletions.
• Opt out of marketing communications.
• Limit the use and sharing of your data.

To exercise these rights, please contact us at reception@izza.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

8. Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

9. Minors

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. International Transfers

While our operations are primarily based in Morocco, your data may be processed in other countries where our partners or service providers are located.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

IZZA (Trade name: Dar La Izza)
46, Driba Laarida,
Sidi Ahmed, Soussi,
Medina 40000
Marrakesh, Morocco

Email: reception@izza.com
Phone: +212 (0)6 61 95 62 46

Owner: Neon Property Morocco SARL Professional
Tax Number: 45690491
Tax Identification Number: 20708014